Sumo Power Guide

  • Sumo Power provides electricity, gas, and internet to customers in Victoria. They only offer internet to select places outside of VIC.
  • You can choose an electricity-only plan, or decide to bundle electricity and gas together. There is currently no gas-only option from Sumo Power.
  • Sumo offers their customers several discounts and promotions, including a pay on time discount, bundle discounts, and savings through their partnered companies.

Sumo currently provides power to residents of Victoria, and outside of the state as an internet provider. Electricity and gas clients are exclusively located in Victoria.

  • Electricity PlansThese plans offer a variety of pay on time discounts depending on your location, provider, and how much energy you plan on using. The discount will last 12 months as long as you keep up with your monthly payments.

    The pay on time discount rises if you choose a more expensive energy plan. If you sign up before June 30, 2018, you can receive 42% off of your electricity usage for a year.

    Sumo requires monthly payments for electricity-only plans.

  • BundlesThere are no standalone gas plans through Sumo Power. You need to bundle your gas with your electricity plan.

    The gas and electricity bundle is called the Sumo Double Saver. Each plan gives you 17% off of your gas bill for 12 months as long as you pay on time.

    If you want Sumo as an internet provider as well, you can save $5 per month by bundling your plans. This all-inclusive plan is the Sumo Super Saver.

    Both the Sumo Double Saver and Sumo Super Saver require bi-monthly bill payments.

  • All You Can EatThe All You Can Eat plan is a way to avoid a surprisingly high electricity and gas bill. With this plan, you pay an estimated amount based on your previous year’s energy usage instead of paying for power as you use it.

    Some people prefer this method because you’ll always know how much you need to pay. If you exceed the estimate, Sumo will add it to next year’s estimate rather than charging you the difference.

Sumo offers a few different discounts and promotions for their loyal customers.

Pay On Time Discount

Sumo offers a pay on time discount to all of their customers. The amount you save will vary depending on your location, energy provider, and how much you choose to bundle with Sumo. Everyone is eligible as long as they keep their bill in good standing.

There is also a time limit on this discount, as is the case with most energy providers. With Sumo, you’ll be able to receive your pay on time discount for up to 12 months on both your electricity and gas bill.

Bundling Internet

You will also receive a $5 monthly discount on your internet bill if you choose to bundle internet with your Sumo electricity and gas.

Sumo Perks

Sumo partners with a handful of Australian companies to give their members VIP discounts. You can save with brands like JB Hi-Fi, Coles, The Good Guys, David Jones, and more by becoming a Sumo customer.

To remain eligible for these discounts, you have to be a residential Sumo customer, pay your bills on time, opt-into marketing messages from Sumo, and elect to receive your bills via email.

Sumo Power is an Australian-owned and operated power company that provides Victorian customers with the energy they need.

The history of Sumo Power is relatively short – the company is only a few years old – but they receive decent reviews from customers on most online platforms.

If you don’t like your experience with Sumo Power, you can always change providers with little notice. Sumo provides no lock-in contracts and no exit fees so that you can leave at any time.

Use our comparison tool to see how Sumo stacks up against your current energy provider and see if it’s worth switching.

Sumo does not currently offer any solar panel installation. You can, however, receive some money from Sumo for any extra electricity you choose to sell back to the grid if you have existing solar panels.

There are four different feed-in tariffs you may qualify for depending on when you applied. If your solar panels are new, you will only be able to receive the current feed-in tariff rate.

Current Feed-In Tariff Rate

The current feed-in tariff rate began at the beginning of 2013. You can still apply for this rate, so it’s not too late to lock it in with Sumo before the prices change again.

Right now, you will receive 11.3 cents/kWh as long as you have a system size that’s less than 100 kW. This payment scheme went into place in July 2017. It is up from the previous rate of 5 cents/kWh.

Other Solar Payments

There are several other payment structures that also apply to solar customers. If you’ve had solar panels for years, for instance, you might be receiving a very different pay structure from your current energy provider.

Sumo will match whichever rate you’re eligible for. If you signed up for your solar feed-in tariff at a better rate ten years ago, Sumo will continue to pay you this rate if you choose to make the switch.

There are several ways you can pay your bill through Sumo, so you’re sure to find one that fits your schedule and ability. Keep in mind, though, that you’ll only be eligible for their partners’ VIP discounts if you receive your bill by email.

Online

Most utility companies are moving to direct debit as the primary way their customers pay their bills. Some providers even incentivise using direct debit by giving their customers a discount on their energy bill.

Although no such discount exists for Sumo, direct debit is still probably the easiest way to ensure you make your payments on time.

Visit the Sumo website, enter your account details, and set a payment date to make sure you never miss an energy bill payment. Doing this will give you peace of mind that you’ll keep your 12-month pay on time discount active.

Direct Debit

Most utility companies are moving to direct debit as the primary way their customers pay their bills. Some providers even incentivise using direct debit by giving their customers a discount on their energy bill.

Although no such discount exists for Sumo, direct debit is still probably the easiest way to ensure you make your payments on time.

Visit the Sumo website, enter your account details, and set a payment date to make sure you never miss an energy bill payment. Doing this will give you peace of mind that you’ll keep your 12-month pay on time discount active.

Telephone Payment

You can call to pay a bill if you have your account details handy. Call the number we listed below when you receive your bill by mail or email.

Telephone payment number: 1300 885 175

BPay

You can use BPay to pay your energy bill as well. Contact your bank or credit union to pay by cheque, or use their online portal to set up a savings account payment.

You can find the reference number on your bill, listed under “payment options.”

Centrepay

Centrepay is a payment option for Centrelink customers. Visit the humanservices.gov.au/Centrepay website to learn how to set up the Centrepay deductions for your electricity bill.

All you have to do is call or visit the Sumo website with your information if you’re moving to Victoria for the first time and want to set yourself up with Sumo power. Provide them with your personal information, address, and billing info and they’ll take care of the rest.

Moving as an existing customer is easy as well. If you’re moving in the next three business days, you have to call them to make sure they shut the power off at your old home and set it up at your new place in time.

If you have a bit more time before you move, you can fill out a brief online form with the pertinent account information. You can always give them a call as well if you need additional assistance or have special considerations

Phone: 13 55 60: (Hours: 8:30AM to 5:30 PM AEST on Weekdays)

Website: www.sumo.com.au

Email: info@sumo.com.au

Post: South Melbourne Market Street, PO Box 5329 South Melbourne, VIC 3205

Contact enquiry form: https://www.sumo.com.au/contact-us/